- Information we collect about you
- How we collect personal information
- We also get information about you from third parties
- Other information
- How we store your information
- How we use your information
- Who we may share your data with
- Access to your information and correction
- Do Not track disclosures
- Third parties
- We use standard security measures.
- Other websites/social networking
- Children’s policy
- International transfer of information
- How to contact us
1. Information we collect about you
We collect information about you when you:
- Purchase music, merchandise, tickets or other products and services from us;
- Voluntarily subscribe to our mailing list through the means set out below;
- Voluntarily complete customer surveys, provide feedback and participate in promotions and competitions; and/or
- Use our website.
This information may include:
- Email address
- Postal code
- Phone number
- Ethereum account address
- Marketing opt-in
- IP address
- Details of how you use and interact with the website including feedback and product improvement ideas
- Non-personally identifiable information
2. How we collect personal information
We collect personal data in the following ways, always with your consent:
- Through mailing list opt-in forms.
- Concert reviews
- Through purchase of products and services from our website
- If you post a comment on our website or ask us a question
- If you provide feedback or improvement ideas to our service providers
3. We also get information about you from third parties.
For example, if you use an integrated social media feature on our websites or mobile applications, the third-party social media site will give us certain information about you. Your activities on our sites and apps may also be posted to the social media platforms.
4. Other Information
If you use our website or apps, we may collect information about the browser and device you’re using, your IP address, your location, the site you came from, the site you visit when you leave us, and how you used or didn’t use our site or app. We may collect this using technology such as GPS and Wi-Fi.
5. How we store your information
We store your personal data using secure servers and third party data processors. These include:
- sendyhosting.com – mailing list hosting
- activecampaign.com – mailing list hosting
- getflywheel.com – website hosting
- google apps – email, document storage and analytics
- WordPress – website functionality
- Facebook apps– analytics
When we export your data to local servers for processing, we delete any temporary local copies as soon as processing is complete.
Through our use of these data processors, your personal information may be transferred internationally. Where this is the case, we do our best to ensure that the data processors are compliant with data protection rules.
If you do not open a mailout from us in 36 months, we will remove you from our list and we will email you to let you know you have done this, together with an option to re-subscribe.
6. How we use your information
We collect information about you, including your feedback and product improvement ideas, to process your requests and manage and optimize the services we provide to you. The lawful basis to process personal information includes processing that is necessary for the performance of any contract between you and us (for example, to provide you with the services you request and to identify and authenticate you so you may use the website).
7. Who we may share your data with
The parties we may share your information with include:
Our Service Providers: We employ other business service providers and individuals to perform certain functions on our behalf for various purposes including email services, web analytics, marketing, community management, and customer service. They may have access to personally identifiable information needed to perform their functions but are restricted from using or disclosing it for other purposes, like sending you marketing offers about their products.
Affiliates: We may share your information (including, without limitation, personally identifiable information) with all members of our corporate family, including, without limitation, the members of Sigur Ros, our subsidiaries and affiliates.
Third Party Partners: We may share your information with third party business partner(s), such as our agent, record distributor, community platform administrator, and promoters, or with those who sell our products or services to you, such as merchandise and tickets, so that they may send you information regarding us or other direct marketing offers, or contact you for feedback and product improvement ideas, unless you tell us not to by following the instructions in the Marketing or cookies/Opt-in and Opt-out section below.
Contest Co-Sponsors: We may share your information with our co-sponsor(s) if we obtain your information in connection with a contest, sweepstakes, offering, or other promotional activity that is jointly offered by us and any third parties, unless you instruct us not to by following the instructions in the Marketing or cookies/Opt-in and Opt-out section below.
Third Party Ad Servers and Networks. We may use third-party advertising companies to serve ads when you visit the website or to serve our ads on third-party websites. These companies may use information about your visits to this and other websites, the region of the country or world where your IP address indicates you are located, as well as other information about you in order to provide advertisements about goods and services of interest to you. These advertisements may appear on this website and on other websites. These companies may employ cookies, clear GIFs and other tracking technologies to cause relevant ads to be displayed to you. We encourage you to read these businesses’ privacy policies to learn about how they treat your information.
Business Transfers/Administrative or Legal Process: We may share, transfer or disclose your information to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of our sale, merger, reorganization, dissolution or similar event. We will inform you where any such processing is required by law.
Where appropriate, before transferring or disclosing your information to a third party, we will require the third party to take adequate precautions to protect your information and to comply with applicable laws.
We would like to send you news, updates and information about our activities which may be of interest to you. If you have consented to receive mailouts, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes. You can do this by unsubscribing using the link in the footer of every email we send to you. Alternatively, if you no longer wish to be contacted for marketing purposes, and/or you would like your personal data to be removed permanently, please email or write to us at the below address.
9. Access to your information and correction
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the below address.
We want to make sure that your personal information is accurate and up to date. You can correct the information we hold about you by clicking “update subscription preferences” in the footer of any mailouts we send to you, or by emailing us or writing to us at the below address.
10. Cookies/Opt In and Opt Out
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and compile statistical reports on website activity. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at the website. However, once you choose to furnish the website with personally identifiable information, this information may be linked to the data stored in the cookie.
We and our third party partners, vendors and ad networks may also use this information, web beacons, pixels and other storage or tracking technologies to provide analytics, to store your preferences and to enable advertisements delivery, including for the purposes of targeting marketing messages and behavioral advertising on third party platforms including Facebook, Twitter and Google.
For further information, visit www.aboutcookies.org and www.allaboutcookies.org or http://www.youronlinechoices.eu/
You can set your browser not to accept cookies and the above websites explain how to remove cookies from your browser. However please note that in some cases, some website features may not function without cookies switched on.
You may opt-out of receiving targeted advertising from participating ad networks, audience segment providers, ad serving vendors, and other service providers by following the instructions that can be found at the Digital Advertising Alliance’s consumer choice site http://www.aboutads.info/choices/ or the Network Advertising Initiative’s consumer choice site at http://www.networkadvertising.org/choices/ or the European or Interactive Digital Advertising Alliance at http://www.youronlinechoices.com/. You can also opt out from your data being used by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout
You have to opt-out using each of your web browsing applications and devices separately. However, if you opt-out we may still suggest offerings to you on our website based on your history at our website.
11. Do Not track disclosures
Some web browsers may transmit “do-not-track” (DNT) signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not change our tracking practices (which are explained in more detail above) in response to DNT settings in your web browser.
12. Third parties
In collecting, storing, processing and analyzing your data, we may use third party vendors, including the following data processors:
Sendy: For more information about how Sendy uses data, see https://sendy.co/privacy-policy
Google Analytics and Google Ads: For more information about how Google uses data, visit the site “How Google uses data when you use our partners’ sites or apps,” located at ttps://policies.google.com/technologies/partner-sites
Facebook: For more information about how Facebook uses data, see Facebook’s Data Usage Policy, located at https://www.facebook.com/about/privacy/
ActiveCampaign: For more information about how Active uses data, see http://www.activecampaign.com/privacy-policy
We maintain data processing agreements with each of these data processors to protect the security of your data.
13. We use standard security measures.
While we endeavor to protect the security and integrity of sensitive personal information collected via the website, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that any information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. We encourage you to use caution when using the Internet. This includes not sharing your passwords. If you think that an unauthorized account has been created using your name, contact us at the address below.
14. Other websites/social networking
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of these other web sites. When you click through to other websites, we encourage you to review and be aware of their privacy policies.
15. Children’s policy
This site is targeted at persons aged 16 and older. We do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information on a child under the age of 16, we will delete the data from our systems. As legal guardians, parents are recommended to supervise the online activity of their children and determine which sites are appropriate.
16. International transfer of information
If you are visiting this website from a country other than United Kingdom, this may result in the transfer of information across international boundaries. This site is subject to the laws of the United Kingdom, which may not afford the same level of protection of those in your country.
18. How to contact us
By email: firstname.lastname@example.org
1st Floor, 104 Oxford Street Fitzrovia, London W1D 1LP